info@regalbilliards.com
FAQs
- Q: Can these tables really get rained on and then played on?
A: Absolutely! After it rains, let the surface dry and rack ‘em up! Or you can use a soft squeegee to run over surface and then play.
- Q: How long will it take to get my table after I order it?
A: After you order and we have received your deposit, you should get your table in 4-6 weeks.
- Q: How heavy is the table? Is it safe for my wood deck?
A: Depending on the size, the table weight will vary from 600lbs. to 800lbs. and should be fine on most decks since the weight is spread across the four legs.
- Q: Do these tables really play like a regular, indoor table?
A: Yes! These tables are handcrafted with the best materials (seeTable Construction Features) and made by pool players for pool players.
- Q: How do I take care of the table?
A: You can simply use soap and water and a soft cloth on the table and a brush on the fabric to keep the table clean. Your table will come with a cover as well.
- Q: Can I move the table once it is installed?
A: These table all come with 3 pieces of fitted slate which ensure the smooth even play of the table. Moving the table without removing and re-leveling the slate is not suggested and can in fact damage the table and/or the slate. We recommend that you have us do any service work on the table.
- Q: Can I update the fabric or change the colors of my fabric if I want, in the future?
A: Yes! Call us and we can order fabric for you as well as re-do your rails/bumpers.
- Q: Should I keep my table covered?
A: Keeping your table covered is not necessary however if you choose to keep your table covered, only cover the table when it is dry, and thus not trapping moisture. We recommend using an insert if you will have the table covered long periods of time. This reduces the risk of moisture collecting under the cover which, in some locations can cause mildew.
- Q: Is there a warranty?
A: Yes. In fact, best in the business. Our lifetime warrantee for the fabricated structure of the table is yours as long as you own it. We also have a “bumper to bumper” warranty that is yours for 3 years. Some items on your table are consumables (fabric, bumpers, rails finishes). Depending on use and climate conditions, these items will need to be serviced typically every 5-10 years.
- Q: What does my table come with?
A: Your table is game ready when you receive it! We include sticks, balls, standard cover, bridge, triangle, chalk, squeegee and brush.
- Q: Can these tables really get rained on and then played on?
A: Absolutely! After it rains, let the surface dry and rack ‘em up! Or you can use a soft squeegee to run over surface and then play.
- Q: How long will it take to get my table after I order it?
A: After you order and we have received your deposit, you should get your table in 4-6 weeks.
- Q: How heavy is the table? Is it safe for my wood deck?
A: Depending on the size, the table weight will vary from 600lbs. to 800lbs. and should be fine on most decks since the weight is spread across the four legs.
- Q: Do these tables really play like a regular, indoor table?
A: Yes! These tables are handcrafted with the best materials (seeTable Construction Features) and made by pool players for pool players.
- Q: How do I take care of the table?
A: You can simply use soap and water and a soft cloth on the table and a brush on the fabric to keep the table clean. Your table will come with a cover as well.
- Q: Can I move the table once it is installed?
A: These table all come with 3 pieces of fitted slate which ensure the smooth even play of the table. Moving the table without removing and re-leveling the slate is not suggested and can in fact damage the table and/or the slate. We recommend that you have us do any service work on the table.
- Q: Can I update the fabric or change the colors of my fabric if I want, in the future?
A: Yes! Call us and we can order fabric for you as well as re-do your rails/bumpers.
- Q: Should I keep my table covered?
A: Keeping your table covered is not necessary however if you choose to keep your table covered, only cover the table when it is dry, and thus not trapping moisture. We recommend using an insert if you will have the table covered long periods of time. This reduces the risk of moisture collecting under the cover which, in some locations can cause mildew.
- Q: Is there a warranty?
A: Yes. In fact, best in the business. Our lifetime warrantee for the fabricated structure of the table is yours as long as you own it. We also have a “bumper to bumper” warranty that is yours for 3 years. Some items on your table are consumables (fabric, bumpers, rails finishes). Depending on use and climate conditions, these items will need to be serviced typically every 5-10 years.
- Q: What does my table come with?
A: Your table is game ready when you receive it! We include sticks, balls, standard cover, bridge, triangle, chalk, squeegee and brush.
